|Same Day Repairs
Bytecraft's extensive workshop facilities repair more than 3000 parts per week incorporating Module and Board Level repairs that include BGA circuit replacements, repairs to Flat panel displays, laptop and planar board repairs, refurbishment of power supply units, the re-keying and reprogramming of sensitive money related devices and the use of X-Ray technology allows for even greater fault finding ability. Further, we offer full online pre staging, configuration and testing services.
With multiple workshop locations around Australia, Bytecraft is able to accommodate same day repairs and shipping to all points of presence throughout Australia, New Zealand and Asia.
Tracking and Reporting
Bytecraft's BSuite™ application suite allows for the tracking and reporting of any back end repair performed, allowing Bytecraft to report upon actual repair actions linked to specific field service calls and for Bytecraft to provide its clients with in-depth reports on potential epidemic or high-volume failures.
Bytecraft's Technical Specialists review this information and develop a recommendation report for the rectification of potential issues, allowing Bytecraft to work closely with its clients to achieve maximum possible up-time.
Research and Development
Bytecraft's in-house Research and Development department assists its clients in the development of new technology that greatly improves our client's hardware or network infrastructure, ensuring maximised uptime and ongoing hardware quality advancements.
Bytecraft offers a high level technical repair facility comprising of 80+ bench technicians across Australia, with experience in an extremely broad range of equipment.
From the repair of proprietary gaming and wagering equipment, to specialised banking security devices, fast food environments, printing equipment, LCD and CRT screens, RF based wireless equipment and a wide range of IT and POS equipment, Bytecraft are Australia's leading technical experts in this field.
For more information on Bytecraft's repair or research and development services and facilities, please do not hesitate to contact us.