Statewide Coverage
Bytecraft offers field service coverage to every State and Territory of Australia, with:
- Over 350 accredited, experienced and licensed EMPLOYED technicians
- Over 350 accredited partner agents
- Centralized and distributed fully equipped workshops in every state
- Company branded service vehicles, ensuring timely response to clients at every location
- Over 19 Bytecraft owned and managed offices and 137 points of presence
- Photographic, bar-coded identification for all employees, sub-contractors and partners
- Uniformed representatives
- Licensed technicians who have passed Police probity
Field Service
Utilising a tiered knowledge and skill level approach, Bytecraft allocates specific field service requests based on technician capability and skills.
Using this approach, Bytecraft provide every level of field technical support; from quick onsite "swap out" to full onsite component level fault finding and rectification.
Bytecraft utilise a trusted and accredited Partner network to deliver service in Rural and Remote areas. Through a careful screening process covering reputation and technical capability, Bytecraft ensures that all subcontractors meet its stringent selection criteria, allowing for the highest level of quality and security for its clients.
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Coverage, Location and Service
Through the use of Bytecraft's qualified and experienced Technical Field Force, Bytecraft currently provide coverage to more than 98% of Australia, at over 10,000 locations throughout the country for approximately 600,000 service calls per annum.
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Management Systems
Technical Services
