What we do
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FIELD SERVICES
Through the use of Bytecraft's qualified and experienced Technical Field Force, Bytecraft currently provide coverage to more than 98% of Australia, at over 11,000 locations throughout the country for approximately 640,000 service calls per annum.
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WORKSHOP SERVICES
Bytecraft offers a high level technical repair facility comprising of 80+ bench technicians across Australia, with experience in an extremely broad range of equipment.
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24x7 SUPPORT
Bytecraft's National Helpdesk currently provides its clients with service 24 hours a day, 7 days a week, 365 days a year. Our friendly and efficient team of Call Centre Operators are trained and experienced in the management of direct customer relationships.
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LOGISTICS
Bytecraft's Logistics Management Team, in conjunction with our key global freight partners, utilises the state of the art, in-house BTrack™ System that is capable of managing and tracking millions of bar-coded part transactions and movements per annum.
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